General Manager - New York

Employment Type

: Full-Time


: Non-Executive Management

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Fields Good Chicken

Fields Good Chicken is a fast casual concept that specializes in the craft of grilled and roasted chicken. Using all natural ingredients, original recipes, and sauces made from scratch, we create sandwiches, salads, and bowls that are both healthy and delicious.

Fields Good Chicken brings a new take on one of the most common foods around, making the familiar amazing. We believe the best ingredients combined with the best culinary practices by skilled chefs leads to truly good chicken.

At Fields Good Chicken, our goal is to develop and retain the best employees in the business. We encourage our employees to have fun and grow both personally and professionally. At Fields Good Chicken, each employee works side by side to help deliver high quality and delicious food. We are looking for individuals who love food, love the brand, and want to help us expand.

Job Title General Manager

At Fields Good Chicken, we believe in cross-training our team members. Teaching our employees every station helps them develop professionally and makes the greatest impact at our restaurant.

The General Manager will lead the operation of our restaurants. The General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Essential Duties and Responsibilities:

  • Station master of both the front and back of house
  • Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% customer satisfaction at all times
  • Maintains fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
  • Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
  • Must maintain an A health inspection rating at all times.
  • Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team.
  • Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Manage Food and Labor Costs, keeping them to the level specified by management.
  • Conducts performance appraisals, takes disciplinary action, motivates and trains
  • Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
  • Ensures food quality at all times.
  • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Other duties and responsibilities as assigned by your supervisor

Qualifications - Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 2-4 years of supervisory experience in a food service environment is required with responsibility for restaurant profit and loss. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on management style and be actively involved in all daily functions of the store

  • Certifications: A NYC Food Handlers License is required to be considered for this position.

by Jobble

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